27 Projects Completed

We have completed 27 projects since RSMS launched.

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Red Snapper Managed Services (RSMS), has extensive experience of delivering offender rehabilitation services including Out of Court Disposal (OoCD) interventions to over 244 Contracting Authorities (CA) in the UK & internationally.

What we provide?

We provide two core service types:

  • Face to face supported by our unique digital platform (The Intervention Hub)
  • Digital Interventions supported by a 24/7 technical Helpdesk.

Face to Face Support

We are able to provide staff to deliver face to face interventions with SU’s either in person or via secure video conferencing. We are also able to offer a triage service when required.

All our staff have:

  • At least 4 years experience working within criminal justice
  • Trained in assessing risk, monitoring risk, managing caseloads and delivering interventions.

What is the Intervention Hub?

The Intervention Hub (Cognitive Behavioural Therapy – CBT) is our digital platform that we utilise for all offender rehabilitation services.

CBT is a therapeutic technique that can help people find new ways to behave and respond by changing their thought patterns.

CBT is used by probation services to address offending and is used to deliver group work and one-to-one interventions.

CBT seeks to understand why a person chooses particular behaviours and then identifies ways of replacing these with more positive and pro-social skills and behaviours, with the advantage of empowering service users to take personal responsibility for change (Winstone, 2006:79-81).

Using CBT to addressing offending behaviour can have huge benefits. E.g. it can:

  • Be completed in a relatively short period
  • Has measurable outcomes
  • Provide structure
  • Be delivered in different formats.

Our platform utilises Computerised Cognitive Behavioural Therapy (CCBT).

CCBT is defined as a ‘generic term for delivering CBT via an interactive computer interface delivered by a personal computer, internet’ (National Institute of Health and Care Excellence, 2012).

Research directly comparing CCBT with face-to-face CBT indicates that CCBT can be as effective as conventional CBT, with no statistically significant difference between the two (Andersson & Cuijpers, 2009). Furthermore, CCBT has been found in meta-analyses to be cost-effective in comparison to conventional interventions, including group treatments (Musiata & Tarriera, 2014).

In-line with current research, our programmes are continuously reviewed and as such are also trauma informed and strength based. More specalised programmes are also informed by specific theories such as the Good Lives Model. See Appendix 9 for the full list.

IH also has its own model of change whereby we give SUs knowledge, test their understanding and equip them with new skills to make changes.

Outcomes / Evidence:

  • 6500 Service Users (SU’s) have used our programmes
  • We have Improved access to evidence based interventions / services in geographically remote areas
  • 74% of SU’s showed a positive change in thinking and attitudes measured by pre- and post-programme scoring
  • 100% of referrals have been processed within 24 hours which gives our stakeholders confidence in our established referral pathway and reduces demand on frontline workers
  • 85% of SU’s would recommend our programmes
  • 95% satisfaction rate with professionals
  • 99% of Post Programme Reports (PPR’s) are sent to other organisations within 24-hours of the SU completing interventions.

To see further information on our evidence base and effectiveness please click here.

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